Some information we hope you may find helpful during these difficult times.
Reminders about self isolating
Mental Health – What is it and what can we do?
Prayer for Children’s Mental Health Week
- What to do if your child is unwell or injured during Coronavirus
- Physical and Mental Health
- Mutual Aid North Durham
- Community-Help Update (1)
- Mind – for better mental health
- DV Help and Support
Harbour Support Services Live Chat Launch
We are very excited to announce the launch of our new Live Chat facility.
To access the chat facility you need to visit our website www.myharbour.org.uk and click on live chat to speak to one of the team. At the moment this is available Monday – Friday 9am – 6pm.
Outside of these hours you can leave a message for a worker to contact you back during the next working day or you can contact us on 03000 20 25 25 to speak to one of our workers. This phone number is available 24/7. Please contact the police on 999 if you are in danger or should you need immediate help.
Warm Homes Newsletter Summer 2020
Warm Homes Newsletter Summer 2020
Welcome to the Summer 2020 edition of our Warm Homes Newsletter, giving information on our current schemes that offer free help and advice on home energy bills, energy debts and grants for new boilers and central heating.
Should you know anyone who would be interested in the schemes, please feel free to forward the newsletter onto them or provide us with their contact details to receive future editions.
Please circulate this information wherever possible to allow residents to receive assistance
Illegal Money Lending Team New online chat service launched for victims
We are aware that COVID-19 has left some people struggling financially and loan sharks may look to take advantage of those who have found themselves in a vulnerable position and feel they have nowhere else to turn for help. We are committed to helping victims of illegal money lending and providing support that is immediate, practical and tailored to their needs.
Our specialist team are still here to help 24/7, in the same way we always do. If you are concerned that a client, resident, or service user may be a victim of illegal money lending, you can make a referral to our services here.
Stop Loan Sharks have launched a new live chat service to provide extra advice and support to victims of illegal money lending.
We have helped over 30,000 people escape the clutches of loan sharks and have launched the live chat to make our services even more accessible to those who need them most.
We continue to provide round-the-clock information, advice and support for anyone affected by illegal money lending on our 24-hour helpline 0300 555 2222. You can also report a loan shark using our
confidential online form or email us. The new service will initially be open between 9am and 5pm every Tuesday at www.stoploansharks.co.uk
When you click on the Live Chat icon, you will begin a one-on-one session with an expert support worker from the IMLT.
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